Shipping policy

Shipping Policy

We know waiting for book mail is the hardest part! Here’s what to expect after placing your Bookish Minded order.

Processing Times

Orders are typically prepared and shipped within 3–5 business days. Business days do not include weekends or holidays.

Many Bookish Minded items are handcrafted, prepared, or selected specifically for your order, so a little extra care goes into getting everything ready for its journey to you.

During new releases, special promotions, holidays, or periods of unusually high order volume, processing may take a little longer. If we anticipate a significant delay with your order, we’ll do our best to keep you informed.

Your Perfect Pairing Orders

Perfect Pairing orders require a little extra matchmaking. Your quiz responses are reviewed so we can thoughtfully select and prepare your book before it is wrapped and packaged with your bookish extras. These orders are included within our standard 3–5 business day processing timeframe unless otherwise noted.

Shipping & Delivery

Shipping costs and available shipping options are calculated and displayed at checkout.

Please note that processing time and shipping transit time are separate. Once your order has been transferred to the shipping carrier, delivery time will depend on the shipping service selected and the carrier’s operations.

Tracking Your Order

When tracking is available, you’ll receive shipping confirmation with tracking information once your order is on its way. Please allow some time for the carrier to scan your package and update its tracking status.

Shipping Addresses

Please double-check your shipping address before submitting your order. Bookish Minded is not responsible for delivery issues resulting from an incorrect or incomplete address provided at checkout.

If you notice an error after placing your order, contact us as soon as possible at CustomerCare@BookishMinded.com. We’ll do our best to help if your order has not yet shipped, but address changes cannot be guaranteed once an order has entered fulfillment or been transferred to the carrier.

Lost, Delayed, or Damaged Packages

Occasionally, packages may experience carrier delays that are outside of our control. If your tracking information shows an unusual delay or you have concerns about your shipment, please contact us and we’ll help however we reasonably can.

If your order arrives damaged, defective, or incorrect, please contact CustomerCare@BookishMinded.com within 7 days of delivery with your order number, a description of the issue, and photos of the item and packaging when applicable.

Questions?

Have a question about your shipment or order? Email us at CustomerCare@BookishMinded.com and we’ll be happy to help.