Refund policy

Returns & Order Concerns

We hope you love everything about your Bookish Minded order! Because many of our items are handcrafted, specially prepared, or thoughtfully selected for your order, all sales are final and we do not accept returns or exchanges.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or you receive an incorrect item, please contact us within 7 days of delivery so we can make it right. Please include your order number, a description of the issue, and photos of the item and packaging when applicable.

Once we review your order concern, we’ll work with you on an appropriate resolution, which may include a replacement or refund depending on the circumstances.

Perfect Pairing orders

Part of the fun of Your Perfect Pairing is discovering the book selected just for you based on the preferences you share with us. Because these books are individually selected and prepared for each order, Perfect Pairing purchases are final sale and cannot be returned or exchanged based on title, author, genre preferences, or personal enjoyment of the book.

If there is an issue with your Perfect Pairing order—such as receiving the wrong item or an item arriving damaged—please contact us within 7 days of delivery.

Order concerns

Have a question or concern about your order? Please contact us at CustomerCare@BookishMinded.com and include your order number so we can help.